Madrid, Madrid, Spain
Summary
Led advanced data analysis initiatives to optimize e-commerce operations and inform strategic business decisions across Amazon Spain's diverse product categories.
Highlights
Developed and deployed a new customer churn prediction model using Python and SQL, reducing churn by 15% and saving an estimated €2.5M annually.
Optimized key performance indicator (KPI) dashboards and reporting systems in Tableau, increasing data accessibility for leadership by 40% and cutting reporting time by 20 hours per week.
Conducted comprehensive A/B tests on website features and marketing campaigns, leading to a 10% increase in conversion rates and a 5% improvement in customer engagement metrics.
Collaborated with cross-functional teams including marketing, product, and operations to translate complex data insights into actionable strategies, resulting in a 7% uplift in regional sales volume.
Mentored a team of 3 junior data analysts, improving their analytical capabilities and contributing to a 25% increase in team project delivery efficiency.